Wispernet - Provide stable internet service for Van Wyksdorp (petition)
Contact the author of the petition
Improve our Wispernet Service
2026-08-12 06:51:46Attention: Mr Lohan Oosthuizen, Owner of Wispernet
Dear Lohan,
I am writing on behalf of the residents of Van Wyksdorp and the surrounding farming community, as we have reached a point of absolute frustration regarding the deterioration of Wispernet’s internet service in our area.
Every evening from approximately 18:00, the service becomes so slow and unreliable that residents cannot work, children cannot do homework, and normal internet use or streaming becomes virtually impossible. This has become a daily problem affecting the entire community.
I would like to specifically mention that Vivian at your Riversdale office has been extremely helpful, patient and accommodating in trying to resolve our complaints. However, it has become clear that this is beyond what Vivian can resolve. The problem appears to be related to infrastructure and/or insufficient capacity in our area and requires intervention from senior management.
My name is Wendi Skowronek, and we have several accounts with Wispernet, including Mansco Investments, which is the account for our farm. You may also remember that when the Assegaibosch tower was erected many years ago, my husband and Peter Coetzee contributed towards the cost of that tower. We were willing to assist financially because we believed in supporting reliable internet infrastructure in our area.
We have supported Wispernet for many years. We now need Wispernet to support this community by investing in whatever upgrades are necessary to provide the service we are paying for.
A community petition has now been started, and I strongly urge you to read the comments from residents. This is clearly not an isolated complaint; it is a widespread problem.
There is also increasing competition coming into our area, including new satellite-based internet options. Many residents are already considering moving away from Wispernet — not because they necessarily want to, but because reliable internet is essential for people to work, study and run their businesses.
We therefore urgently request that Wispernet investigate the infrastructure and capacity serving Van Wyksdorp and surrounds and provide us with a clear response regarding what is causing the problem, what Wispernet intends doing to rectify it, and when we can realistically expect the service to improve.
We have been patient, but the current situation is no longer acceptable.
I would appreciate an urgent response to myself and the Van Wyksdorp community, together with a practical plan and timeframe for resolving this problem.
Kind regards,
Wendi Skowronek
Van Wyksdorp & Surrounding Farming Community
Wendi Skowronek for the people of Van Wyksdorp